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BugHerd

The easiest way to collect, organize, and act on website feedback and bug reports directly on your website.

Quick Info

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Overview

BugHerd is a visual feedback and bug tracking tool designed to simplify the process of collecting and managing website feedback. It works by allowing users to pin feedback directly onto elements of a live webpage, much like adding sticky notes. When feedback is submitted, BugHerd automatically captures a screenshot, browser information, operating system details, screen resolution, URL, and even the CSS selector of the element, providing developers with all the necessary context to understand and resolve issues quickly.

The tool centralizes all feedback into a Kanban-style task board, making it easy for development teams to prioritize, assign, and track progress. It integrates seamlessly with popular project management tools like Jira, Asana, and Trello, as well as communication platforms like Slack, ensuring that feedback flows directly into existing workflows. This approach significantly reduces the back-and-forth communication typically associated with bug reporting and client feedback, leading to faster project completion and improved client satisfaction.

Best For

User Acceptance Testing (UAT)
Website bug tracking and reporting
Collecting client feedback on web projects
Online proofing for web design and content
Managing feedback for marketing agencies on client websites
Streamlining communication between developers and non-technical stakeholders

Key Features

Visual feedback directly on webpages
Automatic capture of technical data (browser, OS, screen resolution, URL, CSS selector, screenshot)
Task management board (Kanban-style)
Guest access for clients and stakeholders
Integrations with popular project management and development tools (Jira, Asana, Trello, GitHub, Slack)
Website annotation tools
User Acceptance Testing (UAT) support
Online proofing for various deliverables
WordPress integration

Pros & Cons

Pros

  • Simplifies bug reporting for non-technical users with visual pinning
  • Automates technical data collection, saving developers time
  • Centralizes feedback in one place, reducing communication overhead
  • Easy for clients to use without needing to learn complex tools
  • Provides a clear, actionable task list for development teams
  • Wide range of integrations with existing workflows
  • Supports various use cases like UAT, bug tracking, and general website feedback

Cons

  • May be an additional cost for small teams or solo developers already using other project management tools
  • Requires integration with the website, which might involve a small setup step
  • Primarily focused on web-based feedback, less suited for native app testing
  • The visual nature might not be ideal for highly technical, code-level bug reporting without additional context

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