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The CRM built for fast-moving sales teams, integrating communication, automation, and AI to close more deals.

Quick Info

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Overview

Close is a robust CRM platform specifically engineered for sales teams that prioritize speed and efficiency. It consolidates critical sales functions—from lead management and pipeline tracking to multi-channel communication (calling, emailing, SMS)—into a unified interface. This integration aims to significantly reduce context switching and boost sales representative productivity.

The platform's core value proposition lies in its ability to empower sales teams to close more deals faster. It achieves this through powerful automation features that handle routine tasks like follow-ups and lead routing, alongside AI capabilities designed to keep reps focused on high-value selling activities. With comprehensive reporting and coaching tools, Close also provides sales leaders with the insights and mechanisms needed to optimize team performance and drive revenue growth.

Best For

Managing sales pipelines and lead progression
Automating sales outreach and follow-up sequences
Tracking sales performance and team productivity
Coaching sales representatives and improving team collaboration
Integrating sales communication (calls, emails, SMS) into a single workflow
Generating actionable reports for sales forecasting and strategy
Scaling sales operations for growing businesses

Key Features

Lead, pipeline, and task management
Integrated calling, emailing, and SMS
Sales automation (follow-ups, task creation, lead routing)
Sales AI for focused selling
100+ native, no-code, and Zapier integrations
Actionable sales insights and reporting
Coaching and collaboration tools
Sales forecasting
Customizable dashboards

Pros & Cons

Pros

  • All-in-one communication platform (calls, emails, SMS) directly within the CRM
  • Strong automation capabilities to reduce manual tasks and improve efficiency
  • AI features designed to keep sales reps focused on selling
  • Comprehensive reporting and analytics for actionable sales insights
  • Designed for fast-moving teams, emphasizing productivity and deal closing
  • Extensive integration options for a connected sales tech stack
  • Built-in coaching and collaboration tools to improve team performance

Cons

  • May have a steeper learning curve for users new to integrated CRMs
  • Pricing might be a consideration for very small startups or individual sales professionals
  • Advanced customization options might require some technical understanding
  • Focus on sales might mean fewer features for broader marketing or customer service needs compared to general CRMs
  • Reliance on integrations for certain niche functionalities

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