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Fider

The simple and elegant feature voting tool to gather feedback, prioritize features, and engage your community.

Quick Info

Starting at US$49/month
0 reviews
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Overview

Fider is a simple yet powerful feature voting tool designed to streamline the process of collecting, organizing, and acting on user feedback. It empowers product teams to move beyond scattered feedback channels like emails and chat messages, providing a centralized hub where users can submit ideas, vote on existing suggestions, and engage in discussions. This direct line of communication helps eliminate guesswork, ensuring that product development efforts are aligned with what users truly need and value.

The tool works by allowing users to set up their own branded feedback site, invite their community, and then collect suggestions. Fider keeps everyone informed by sending notifications when the status of a suggestion changes (e.g., started, completed, declined). With features like one-click sign-in, custom branding, API access, and multi-language support, Fider offers a comprehensive solution for fostering a strong, feedback-driven product development cycle. Its open-source nature further enhances flexibility and trust.

Best For

Collecting feature requests for SaaS products
Prioritizing product roadmap based on user demand
Engaging user communities in product development
Gathering bug reports and improvement suggestions
Validating new product ideas with target users
Internal team feedback collection and prioritization

Key Features

Idea submission, voting, and discussion
Automated notifications for topic updates
One-click sign-in via multiple OAuth2 providers (Facebook, Google, GitHub, etc.)
Private site option for controlled access
Custom CSS for branding and styling
Public API for integrations
Webhook support for Slack, Discord, and other systems
Multi-language support (10+ languages)
Content tagging (public/private)
Markdown support for rich text formatting
Custom domain support with free TLS certificate
100% Open Source

Pricing

Fider Cloud Subscription

US$49/month
  • All Features
  • Unlimited Customers
  • Unlimited Feedback
  • Unlimited Members
  • Multiple Languages
  • Your own domain
  • Brand Customization
  • Developer API
  • Social Login
  • Enterprise SSO Login
  • Private Site

Pros & Cons

Pros

  • Centralizes scattered feedback into one organized platform
  • Empowers users to feel involved in product development
  • Reduces guesswork in feature prioritization
  • Highly customizable branding options
  • Open-source nature provides transparency and flexibility
  • Supports multiple authentication methods for user convenience
  • Affordable pricing with unlimited users and feedback

Cons

  • Requires active community management to be most effective
  • May have a learning curve for advanced API integrations
  • Reliance on user-generated content means quality can vary
  • Limited direct integrations compared to larger, more established feedback tools (though webhooks help)

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