New Relic
Intelligent observability platform to maximize business uptime and drive engineering excellence across your full stack.
Overview
New Relic is an all-in-one observability platform designed to help engineering teams understand and optimize their entire software ecosystem. It consolidates over 50 monitoring and analysis capabilities into a single interface, eliminating the need for multiple disparate tools. The platform provides deep insights into application performance, infrastructure health, user experience, and security, enabling teams to proactively identify and resolve issues before they impact end-users.
The core value proposition of New Relic lies in its ability to provide intelligent, contextual data across the full stack. From front-end browser performance to back-end services, databases, cloud infrastructure, and even serverless functions, New Relic collects, correlates, and visualizes data. This comprehensive view, combined with features like Transaction 360, allows engineers to quickly pinpoint the root cause of problems, reduce mean time to resolution (MTTR), and ensure optimal performance and reliability of their digital services.
Best For
Key Features
Pricing
Free
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic and core users
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
- Original data ingest: $0.40/GB beyond free 100 GB limit
- Data Plus data ingest: $0.60/GB beyond free 100 GB limit
Pros & Cons
Pros
- Comprehensive full-stack observability in a single platform, reducing tool sprawl.
- Intelligent transaction observability helps resolve issues up to 5x faster.
- Wide range of integrations for various cloud providers, databases, and services.
- Offers specialized intelligence features like Cloud Cost and Engagement Intelligence.
- Supports monitoring across diverse environments including serverless and Kubernetes.
- Includes security monitoring capabilities (Security RX).
Cons
- Can be complex to set up and configure for smaller teams or less experienced users.
- Pricing model can become expensive for large-scale deployments or extensive data ingestion.
- Steep learning curve to fully leverage all 50+ capabilities effectively.
- May offer more features than necessary for very simple applications or small projects.
- Requires significant data collection, which could raise privacy concerns for some organizations.
- Performance impact on monitored applications if agents are not configured optimally.
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