Quo
A comprehensive business phone system with AI, CRM, and collaboration tools for modern teams.
Overview
Quo, formerly known as OpenPhone, is an advanced business communication platform designed to streamline how companies connect with their customers and collaborate internally. It offers a robust suite of features including calling, text messaging, and sophisticated phone menu and routing options to ensure calls are directed efficiently. The platform emphasizes collaboration through shared numbers, allowing teams to manage customer interactions collectively, alongside powerful analytics and oversight tools to monitor communication performance.
Beyond basic telephony, Quo integrates CRM functionalities to help businesses manage customer relationships directly within the communication platform. A key differentiator is the Sona AI agent, which aims to automate and enhance various communication tasks. With extensive integrations and a developer API, Quo provides flexibility for businesses to customize their communication workflows and connect with other essential tools in their tech stack, making it a comprehensive solution for modern business communication needs across various industries and company sizes.
Best For
Key Features
Pricing
Starter
- One new or ported phone number (local or toll-free) per user
- Calling and messaging to US and Canadian numbers*
- Voicemail transcripts
- Quo API
Pros & Cons
Pros
- Comprehensive communication features for businesses
- AI agent (Sona) for enhanced automation
- Built-in CRM capabilities for customer management
- Shared numbers facilitate team collaboration
- Detailed analytics for performance oversight
- API for custom integrations and workflows
- Supports various business sizes and industries
Cons
- Pricing details are not immediately visible on the homepage, requiring navigation to a separate page.
- The transition from OpenPhone to Quo might cause initial brand recognition issues for existing users.
- Specific details on the Sona AI agent's capabilities and limitations are not extensively detailed on the main page.
- May have a learning curve for teams new to advanced phone systems with CRM and AI features.
- Reliance on internet connection for full functionality.
Reviews & Ratings
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