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Thryv

All-in-one business management software for small businesses to streamline marketing, sales, and customer service.

Quick Info

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Overview

Thryv is an all-in-one business management software designed to simplify operations for small and medium-sized businesses. It provides a centralized platform that integrates various essential tools, from managing online listings and reputation to handling customer relationships, scheduling appointments, and processing payments. The goal is to help businesses attract new customers, serve existing ones more efficiently, and get paid faster, all from a single dashboard.

The platform is structured around key centers: Marketing, Sales, and Automation, with additional add-ons for specialized needs like SEO and workforce management. This comprehensive approach allows businesses to manage their digital footprint, engage with customers across multiple channels, track sales pipelines, and automate routine tasks. Thryv aims to reduce the complexity of using multiple disparate tools by offering a unified solution that enhances efficiency and customer satisfaction.

Best For

Managing online presence and reputation for local businesses.
Automating appointment scheduling and customer communication.
Streamlining invoicing and payment processing.
Organizing customer data and sales pipelines.
Generating more customer reviews and managing social media.
Building and maintaining a professional business website.

Key Features

Enhanced Local Listings Management
Reputation Management
Social Media Management
Website Builder
Scheduling & Appointments
CRM (Customer Relationship Management)
Invoicing Software
Pipeline Management
Marketing Automation
Automated Reviews
Automated Payments
AI Powered Solutions
SEO Management (Add-on)
Thryv Leads (Add-on)
Workforce Center (Payroll & Tax Filings - Add-on)

Pros & Cons

Pros

  • Consolidates multiple business functions into one platform, reducing tool sprawl.
  • Strong focus on local SEO and online reputation management, crucial for service-based businesses.
  • Includes a CRM and appointment scheduling, streamlining customer interactions.
  • Offers automation features for marketing, reviews, and payments to save time.
  • Catters to a wide range of industries with tailored solutions.
  • AI-powered solutions aim to improve efficiency and decision-making.

Cons

  • The all-in-one nature might mean some features are not as deep or specialized as dedicated tools.
  • Pricing structure is not immediately transparent on the website, requiring a demo or contact.
  • Potential learning curve due to the breadth of features and functionalities.
  • Add-ons for SEO, lead generation, and workforce management could increase overall cost.
  • May be overwhelming for very small businesses or solo entrepreneurs who only need a few specific tools.

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