Tiledesk
Your Agentic-AI Operating System to automate multi-channel customer support and information retrieval without code.
Overview
Tiledesk is an Agentic-AI Operating System designed to automate a wide range of tasks, from multi-channel customer support to information retrieval. It provides a single, no-code platform for businesses to create and manage AI-powered conversational agents. Being open-source, Tiledesk offers flexibility and transparency, allowing users to build custom solutions tailored to their specific needs.
The platform's core value proposition lies in its ability to empower businesses to enhance customer interactions and streamline operations without requiring extensive technical knowledge. Users can design complex conversation flows, integrate with existing communication channels like WhatsApp and Facebook Messenger, and leverage AI for tasks such as lead qualification and instant customer support, ultimately improving efficiency and customer satisfaction.
Best For
Key Features
Pricing
Starter (Monthly)
- 1 user included
- 5 AI Agents
- 2M AI Tokens per month
- 800 conversations per month
- Basic AI automation
- 150 Knowledge Base items
- Email support
Starter (Yearly)
- 1 user included
- 5 AI Agents
- 2M AI Tokens per month
- 800 conversations per month
- Basic AI automation
- 150 Knowledge Base items
- Email support
Pros & Cons
Pros
- Open-source nature provides transparency and flexibility for customization.
- No-code platform makes it accessible for non-technical users to build AI agents.
- Multichannel support allows consistent customer interaction across various platforms.
- AI capabilities automate customer service and lead generation, improving efficiency.
- Comprehensive design studio for intuitive conversation flow creation.
- Offers a 14-day free trial without requiring a credit card.
Cons
- The extensive feature set might present a learning curve for new users.
- Reliance on AI might require careful training and monitoring to ensure accuracy and brand voice.
- Specific advanced integrations might require technical expertise despite the 'no-code' claim for core features.
- Performance and scalability for very high-volume enterprises are not explicitly detailed.
- Limited information on pricing tiers and feature differences without navigating to a separate page.
Reviews & Ratings
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