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UnInbox

Collaborative email for teams with shared inboxes, infinite addresses, and per-email workflows.

Quick Info

Starting at $0
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Overview

UnInbox is a modern, open-source email management platform designed to streamline team communication and collaboration. It tackles the common pain points of traditional email by offering shared inboxes, allowing multiple team members to access and manage emails from a single address. This eliminates the need for endless forwarding and reply-all chains, fostering a more organized and efficient workflow. The platform's core value proposition lies in its ability to provide infinite email addresses and per-email workflows. Teams can create dedicated addresses for various functions (e.g., support@, sales@, billing@) and track the status of each email conversation. This ensures that everyone knows who is responsible for what and when tasks are completed, significantly improving accountability and response times. With features like team comments and conversation assignees, UnInbox aims to transform email from a personal inbox into a truly collaborative workspace.

Pricing

Free

$0

  • @uninbox.me email address
  • Personal Spaces
  • 3 Workflows per Space
  • 7 day raw email retention
  • Community/email support
POPULAR

Pro

$12 /month per user

  • Everything in Plus
  • Unlimited Custom Domains
  • Teams
  • Unlimited Shared & Public Spaces
  • SMTP & API Access
  • Convo Assignees
  • Priority Chat Support
  • Video Call Support

Pros & Cons

Pros

  • Eliminates 'FWD:' and 'RE:' chains for internal collaboration
  • Clear visibility of email status for all team members
  • Unlimited email addresses simplify departmental communication setup
  • Open-source nature fosters trust and community contributions
  • Transparent and simple pricing structure
  • Dedicated features for team collaboration like comments and assignees

Cons

  • Free plan is limited to @uninbox.me addresses and personal spaces
  • Advanced features like custom domains and API access require a paid subscription
  • Raw email retention is limited to 7 days on the Free plan
  • Requires team adoption to fully leverage collaborative features
  • No mention of mobile applications, potentially limiting on-the-go access
  • Enterprise features like SAML SSO are only available at a 30-user minimum

Use Cases

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Best For

  • Customer support teams managing incoming inquiries
  • Sales teams handling leads and client communications
  • Operations teams coordinating internal and external communications
  • Small businesses needing multiple departmental email addresses without complex setup
  • Startups looking for an affordable and collaborative email solution
  • Development teams using email for project coordination and feedback

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