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Usertour

Open-Source User Onboarding Platform to build in-app product tours, checklists, and surveys in minutes.

Quick Info

Starting at $0/month
0 reviews
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Overview

Usertour is an open-source, all-in-one platform designed to streamline user onboarding and engagement within web applications. It empowers product teams to effortlessly create and deploy in-app product tours, interactive checklists, and targeted surveys. The platform boasts an intuitive, fully visual WYSIWYG editor that allows for rich content embedding, including links, images, and videos, making the creation process quick and code-free.

A core strength of Usertour lies in its extensive customization capabilities, enabling users to tailor every aspect of their onboarding flows to perfectly match their application's branding through personalized colors, fonts, and multiple theme support. Beyond creation, Usertour provides powerful analytics to track performance metrics like views and completion rates, alongside user-level tracking for deeper insights. It also supports personalized onboarding experiences using custom user attributes, multi-language compatibility, and automated flow triggers, ensuring timely and relevant user interactions. Built with a modern tech stack including React, TypeScript, and Tailwind CSS, Usertour offers a robust and scalable solution for enhancing user journeys.

Best For

Onboarding new users to a SaaS application
Introducing new features within an existing product
Collecting user feedback through in-app surveys
Guiding users through complex workflows or setup processes
Improving product adoption and retention rates
Localizing onboarding experiences for international users

Key Features

In-app product tours
Checklists
Surveys
WYSIWYG content editor (links, images, videos, user attributes)
Fully customizable themes (colors, fonts, multiple themes)
Powerful analytics (views, completion rates, user-level tracking)
Personalized onboarding with custom user attributes
Multi-language compatibility
Automated flow triggers
Open-source with GitHub star option

Pricing

Hobby

$0/month
  • Unlimited content
  • 5,000 sessions/month
  • 1 team members
  • 1 years data retention
  • 1 environments
  • 100 API requests/min
  • Community support
POPULAR

Starter

$59 /month
  • Everything in Hobby, plus
  • 50,000 sessions/month
  • 3 team members
  • 3 years data retention
  • 2 environments
  • 500 API requests/min
  • Email support

Pros & Cons

Pros

  • Intuitive and easy-to-use visual builder for quick deployment
  • Extensive customization options for themes to match branding perfectly
  • Robust analytics provide deep insights into user engagement and flow performance
  • Personalization features allow for tailored onboarding experiences based on user attributes
  • Open-source nature offers transparency and community-driven development
  • Supports multi-language localization for global audiences
  • Automated triggers ensure timely and relevant user engagement

Cons

  • Being open-source, self-hosting might require some technical expertise
  • Specific advanced features or integrations might still be under development
  • Reliance on a modern tech stack (React, TypeScript) might imply a learning curve for some developers
  • Community support might be less immediate than dedicated enterprise solutions
  • The extent of pre-built templates or complex branching logic for tours is not explicitly detailed

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