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Wazo Platform

An Open Source project to build your own IP telecom platform with programmable interfaces and an API-first approach.

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Overview

Wazo Platform is an open-source project that provides the foundational building blocks for creating highly customizable IP telecom platforms. It's designed with an API-first philosophy, meaning all its functionalities are exposed through programmable interfaces like WebRTC, REST APIs, WebSockets, and Webhooks, making it easy for developers to integrate and build upon. The platform's core is built on robust and widely-used open-source telecom engines such as Asterisk, RTPEngine, and Kamailio, ensuring reliability and performance.

The platform's micro-services architecture, primarily developed in Python, allows for flexible deployment and scalability. It empowers developers to craft bespoke communication solutions tailored to precise business and technical requirements, from custom VoIP systems to advanced call centers. Wazo Platform is ideal for those who need full control over their communication infrastructure and have the technical capacity to deploy and manage an open-source, self-hosted solution.

Best For

Building custom VoIP or UCaaS platforms
Developing specialized call center solutions
Integrating real-time communication into existing applications
Creating bespoke communication services for enterprises
Educational institutions or research projects requiring a flexible telecom backend

Key Features

Programmable Interfaces (WebRTC, REST API, WebSockets, Webhooks)
API-First Design with OpenAPI specifications
Micro-services architecture (Python-based)
Core Telecom Engine (Asterisk, RTPEngine, Kamailio)
Real-time communication capabilities
Presence and Chat features
Call Center Agent functionality
Phone provisioning
Call Detail Record (CDR) management
Webhooks for event-driven integrations

Pros & Cons

Pros

  • Fully open source, offering complete control and customization
  • API-first design simplifies integration and development
  • Leverages well-established and 'battlefield tested' open-source telecom components (Asterisk, Kamailio)
  • Micro-services architecture promotes scalability and maintainability
  • Mobile and web-friendly programmable interfaces (WebRTC, REST API)
  • Extensive documentation and tutorials available

Cons

  • Requires significant technical expertise in telecom and software development to implement and maintain
  • Steep learning curve for those unfamiliar with underlying open-source components like Asterisk or Kamailio
  • Self-hosted nature means users are responsible for infrastructure, security, and updates
  • Community support might be less immediate than commercial alternatives
  • Initial setup and configuration can be complex and time-consuming

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